Receiving office

Every door booked without a phone call.

Carriers pick their own slot. The door assigns itself from the right temperature bank. Arrival and departure stamp themselves at the gate.

Turn time under 2h 96.2% Against a published target of 95%. Measured, not reconstructed.

Appointments today

—+7 vs avg

across 33 doors

Booked by carrier

——

no call, no clerk

Booked by phone

——

each one is a call to answer

Median turn

1h 24−18 min

gate in to gate out

Dock schedule

Hover any block for the load. Amber dot = booked by phone.

Frozen · doors 01–14 Cooler · doors 15–24 Ambient · doors 25–33 Phone booking

Turn time under two hours

Share of trucks turned inside the published target, last 14 days.

92.4% 14-day mean96.2% best day 88.2% worst day3 of 14 days on target

Door utilisation

Booked hours against available, by temperature bank.

Frozen—% · 14 doors

Cooler—% · 10 doors

Ambient—% · 9 doors

Gate activity

Today's appointments

The same data as the board above, for anyone who prefers a list.

Door	Sched	Carrier	Ref	Zone	Plt	In	Out	Turn	Status	Booked via

Gate & receiving

The gate stamps its own times.

A driver scans the reference from their booking. Arrival, door assignment and departure are recorded without anyone re-keying them into the WMS.

On the dock now — Trucks currently at a door.

Checked in today

—so far

gate scans, no clerk entry

Closed out

——

inside the 2-hour target

Arrived late

—>15 min

against booked slot

Awaiting arrival

—rest of day

still to come

On the dock right now

Live at 11:30.

Door	Carrier	Ref	Zone	Plt	Booked	Gate in	Elapsed	Status

Arriving next

Next twelve booked slots.

Sched	Door	Carrier	Ref	Zone	Plt	Direction	Booked via

Carrier network

Who books themselves, and who still calls.

Every carrier that runs a door here, with their onboarding state and how much of their booking they do without picking up the phone.

Self-service adoption — Share of appointments booked without a call.

Carrier	MC #	Portal	Loads MTD	Self-service	On time	Avg turn	Insurance

Compliance

Probe records that write themselves.

Continuous readings by zone, calibration due dates, and an exception log — assembled as it happens rather than reconstructed from a spreadsheet the week an auditor asks.

Readings in spec 99.7% Rolling 30 days across all probes.

Exception log

Every out-of-spec reading, with what was done about it.

When	Probe	Zone	Reading	Spec	Duration	Cause	Action	Status

Calibration schedule

49 CFR-style record retention, generated rather than typed.

Probe	Location	Last calibrated	By	Interval	Next due	Status

Turn-time reports

The number you publish, defensible on demand.

Turn time measured from gate scan to gate scan. When a customer audits the 95% claim, the evidence is already assembled.

Rolling 14-day mean 92.4% Trending up. Three of the last fourteen days cleared target.

Compliance trend

Share of trucks turned inside two hours, by day.

Turn time by zone

Median minutes from gate in to gate out, this week.

Where the time goes

Median minutes per stage, from the gate scans.

Stage	Frozen	Cooler	Ambient	All zones	Change vs last week

Billing export

Handling charges captured as they happen.

Door time, detention and accessorials recorded at the gate instead of reconstructed at month end from tallies and memory.

Billable this month $184k Of which $21k is detention that used to go uncharged.

Customer	Loads	Door hours	Detention hrs	Handling	Detention	Total	Status

Concept only — these buttons do nothing.